Australia’s in-home aged care system is undergoing a major reform with the introduction of the Support at Home program. This program aims to simplify access and improve services for older Australians who wish to live independently at home for longer.

Whether you’re an approved aged care provider, partner organisation or an aged care client or carer, these changes will impact you so read on to find out more about these changes.

Key Changes:

  • Replacing Existing Programs: The Support at Home program will replace the Home Care Packages (HCP) program and Short-Term Restorative Care (STRC) program from 1 July 2025. The Commonwealth Home Support Programme (CHSP) will transition no earlier than 1 July 2027.
  • Staged Approach: A staged approach ensures a smooth transition for providers and clients. HCP and STRC providers will receive support to prepare for the change by 1 July 2025. CHSP providers will have additional time (until July 2027) to adjust their systems.
  • Single Assessment System: A new Single Assessment System will be introduced from 1 July 2024 to simplify access to aged care services.
  • Improved Service Access: The program aims to provide better access to services, equipment, and home modifications to help seniors stay healthy, active, and connected to their communities.

Current Status:

  • The Government is actively developing the program through various initiatives, including pricing studies, assistive technology research, and pilot programs.
  • Public consultations with the aged care sector and older adults are ongoing to refine the program based on their needs.


More information about the Support at Home program features can be found on the Australian Department of Health and Aged Care website

This update provides a snapshot of the upcoming changes to in-home aged care. The program aims to create a more streamlined and effective system to support older Australians in their desire to age independently at home.

You can contact us if you would like to find out more about how you can access mobile allied health services now, or in the future.