Allied Health Services Available

We support adult Lifetime Care and Support participants with:

  • Occupational Therapy
  • Physiotherapy
  • Dietetics
  • Speech Pathology

Lifetime care and support is a compensable insurance scheme funded by the New South Wales Government and it’s for people that have experienced injuries as a result of a motor vehicle accident.

We are a community practice and travel to our client’s homes or places of work.

We work alongside and collaboratively with Lifetime Care and Support Case Managers and Coordinators to achieve great outcomes.

  • We continue to accept new referrals
  • We maintain short wait lists

Community Therapy is experienced at supporting people living with disabilities and traumatic injuries and has been supporting people living with those conditions since commencing services.

Assistive Equipment​

We work with Lifetime Care and Support participants to prescribe appropriate assistive equipment such as:

  • wheelchairs – manual and electric
  • custom seating
  • cushions
  • mattresses
  • beds
  • shower and bathroom aids and equipment
  • everyday activity assistive equipment

We assess, quote and trial the equipment with participants to ensure great outcomes.

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Home Modifications​

Our Occupational Therapists work with Lifetime Care and Support participants to make modifications to their home to move around and access their home safer and more independently.

We assist with modifications such as:

  • rails
  • ramps
  • stair climbers
  • platform lifts
  • bathroom renovations

We manage the planning and quoting of modifications and ensure all modifications are completed safely.

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We work with Lifetime Care and Support participants to design and manage appropriate exercise programs to help:

  • strength
  • balance
  • flexibility
  • endurance
  • reduce pain
  • fitness

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Skill building

We work with Lifetime Care and Support participants to increase their independence with everyday tasks and activities.

We work on building:

  • physical skills
  • cognitive skills
  • motor planning
  • organisational skills
  • use of adapted techniques and technologies

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Lifetime Care & Support FAQ

  • Where do lifetime care and support services take place?

    Our services are mobile and predominantly occur in someone’s home.

    However, this can vary, for example, for patients looking to return to work or return to different social engagements. As a result, our services might be supporting someone in the workplace, sporting environment or another social environment.

  • Can you send an information pack to case managers for them to review?


    We can send through information about our services to coordinators or case managers so that they can discuss our services and make a well-informed decision.

  • Can you describe how you work with case managers and coordinators?

    Across all of Community Therapy’s services, we work very closely with coordinators, case managers and clinical managers representing many different organisations.

    As such, we’re well versed in adapting to different communication processes and expectations.

    Case managers and coordinators receive prompt and regular reporting from both our assessments and also our subsequent treatment sessions.


  • Can you assist with both the two year interim period as well as the lifetime period?

    Community Therapy is able to support participants at any stage on their rehabilitation journey.

    Whether that’s more in the acute phase when someone is building functional capacity or then looking to provide lifetime support and maintenance and oversight of their allied health care needs.

  • Do you play any role in assessments or lodging documentation to support the claim a person requires reasonable and necessary health care?


    Our clinicians will ensure that we identify if improved functional capacity is realistic, and what reasonable unnecessary supports are required. This takes part during initial assessments and yearly (or shorter as required) reviews.

    We also assess if someone has reached a functional ceiling in their capacity, and what reasonable and necessary healthcare (and subsequent reporting) is required to maintain that capacity.

  • Is the documentation for lifetime care and support authored by Community Therapy or from iCare NSW?

    The documentation completed is by Community Therapy.

    We have developed our competencies over this time to ensure our reporting adheres to all standards.

  • Are you able to assist with all injuries?

    Community Therapy is able to support people living with all of these conditions but we acknowledge that each person is different. Therefore, part of our referral process is checking that we are the most suitable provider to look after the person and the conditions they are living with.

    Most times we will be suitable to assist in terms of our clinician’s skill sets and experience. On occasions, we may advise that we are not the most suitable to assist and will assist the person or their coordinator to access are more suitable provider due to our knowledge of providers in our region.