Why Join Our Administration #DreamTeam?
At Community Therapy, we have become a local healthcare leader across Newcastle, the Central Coast, the Hunter Valley, and Port Stephens—not just because of our clinicians, but because of the incredible administrative team supporting them behind the scenes.
As a core member of our Administration team, you are the crucial link between our clients, healthcare partners, and clinical staff, ensuring our mobile allied health services run seamlessly every single day.
What You Will Do & How You Will Make an Impact
Our Admin team is the heartbeat of our organisation, managing client journeys from the very first phone call through to ongoing service delivery. Whether you are assisting family members, coordinating with NDIS support coordinators, or streamlining clinician schedules, your day-to-day work will directly empower our team and clients through:
Client Onboarding & Intake: Welcoming new clients, processing referrals across NDIS, Aged Care, and private funding streams, and setting up initial assessments with care and empathy.
Smart Scheduling & Roster Coordination: Optimizing daily travel schedules and appointments for our team of 50+ mobile clinicians across four regions to ensure stress-free days on the road.
Healthcare Partner & Billing Support: Liaising with NDIS plan managers, Aged Care providers, and GP clinics while keeping billing, claim processing, and client records organized and compliant.
Team Operations & Customer Service: Providing phone support, resolving daily operational queries, and supporting a warm, efficient, and compassionate environment for both clients and staff.
Everything You Need to Thrive in Your Career
We believe that providing exceptional administrative support requires a workplace that truly invests in its people. As part of our Admin team, you will receive full structural backing to build a fulfilling, stable career:
Comprehensive Induction & Training: Fast-track your confidence with structured step-by-step onboarding, system training, and direct mentoring from experienced administrative leaders.
Modern Office Tech & Systems: Work with modern, user-friendly practice management software, cloud tools, and streamlined communication platforms that make daily operations smooth and efficient.
Career Pathways & Leadership: Expand your skills through continuous professional growth, clear internal advancement opportunities, and cross-functional exposure to healthcare management.
Flexible Hours & Supportive Culture: Enjoy flexible working arrangements that promote true work-life balance, backed by a collaborative equal-opportunity culture and fun, regular team social events.
Equal Opportunities and Flexible Work Hours
We are proud to have a strong equal opportunity culture at Community Therapy and we embrace the diversity of all our team members.
Our flexible working arrangements are reflective of the needs of each individual team member.
Research shows that flexible working arrangements boost employee well-being, happiness, engagement and productivity. As an organisation we value diversity and this allows us to engage meaningfully with opportunity for growth and career progression whilst maintaining a stable, productive and strong workplace.
So, if you have a passion for community health care and would love to work in a supportive, flexible environment, please apply.
We’d love to hear from you!
Ready to Be the Backbone of Healthcare Delivery?
If you are an organised, empathetic, and detail-oriented administrative professional looking to make a genuine difference in community healthcare, we would love to meet you. Apply below or contact us today for a confidential conversation.
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How do I find out more?
We love speaking with the future of allied health care and potential #dreamteam members, so don’t hesitate to contact us through our contact page or 1300 031 935 for a confidential conversation.
If you’re interested in a role with us: APPLY NOW
