Physiotherapy & Occupational Therapy
We partner with approved Home Care providers to provide Physiotherapy and Occupational Therapy services for their clients.
We become a part of the home care team and help keep home care clients happy and safe at home for longer.
- Mobile workforce – we visit clients at their homes
- Managed service – we take care of scheduling visits with clients
- Documentation – we provide reports for our visits to home care coordinators for all visits
- Compliance – we provide all required staff compliance documentation for the home care provider’s records
Home Visits in Newcastle, Central Coast & Hunter
Strength and Balance
We work with clients to provide evidence based exercises focused on increasing strength and balance.
We help clients with issues such as:
- falls prevention
- frailty – prevention and management
- rehabilitation post surgery or hospitalisation
Maintenance of strength and balance is key to staying living at home longer.
We help home care clients with the provision of appropriate assistive equipment such as:
- walking aids
- lift chairs / recliners
- bathroom equipment
- kitchen equipment
We manage the assessment, quotes, trial and supply of equipment.
Our Occupational Therapists work with home care clients to make big or small changes to their home to move around and access their home safer.
We assist with modifications such as:
- stair climbers
- platform lifts
- bathroom renovations
We manage the planning and quoting of modifications and ensure all modifications are completed safely.
Short Term Restorative Care
We work with providers to deliver reablement and restorative wellness programs for clients.
We help providers design time limited and goal orientated programs to ensure clients achieve their goals.
We help clients improve their independence with everyday tasks so they can stay living at home longer.
Can you share a notable homecare success story?
A home care organisation approached Community Therapy as one of their clients had a fractured neck of femur, she was admitted to hospital and had it surgically repaired. The client was deemed not suitable for rehabilitation and was discharged to a residential aged care facility.
This lady was of multicultural background and non English speaking. Her family was highly involved and believed she still did have the capacity to improve her physical performance.
We were engaged to visit the lady three days per week in the facility to improve her function. After three weeks, she was able to be discharged from the aged care facility and move back home with her daughter!
She required the assistance of a Sara Stedy device, which she could use to stand up with the assistance of one person. After several weeks of Physiotherapy and rehabilitation at home with the home care provider, the lady now able to walk 40 meters with the assistance of a four wheel walker!!!!
In what ways do you assist homecare coordinators and providers? How do you keep them up to date?
Community Therapy is a preferred provider of Physiotherapy and Occupational Therapy for most of the home care providers in our region.
A key way that Physiotherapy and Occupational Therapy helps home care providers is by improving their consumer’s ability to remain living at home longer. We help people get stronger, more balanced and have equipment and modifications to their home that make their environment safer.
If a consumer is able to live at home longer, that means they not only achieve their goal but it also improves the home care providers business by having “customers” for longer. It is win-win for everyone!
We integrate strongly with our partner organisations, our staff essentially become their staff. As a result, we are key team members of those organisations.
We ensure the coordinators and home care providers are kept up to date with reports and progress notes of all visits that our clinicians complete. Our clinicians also phone coordinators, and have clinical discussions, as well as attend case conferences and monthly meetings as required and even provide education for staff.
How do you communicate with the family of the homecare patient?
It all depends on consent.
We will communicate with the family of the homecare client however the client would like. As an example, the client may consent for us to liaise with their daughter, but not their son.
If we are to disclose medical information about someone to another party, we must have consent from the person we’re treating.
If an older adult has already provided power of attorney or guardianship to another party, and Community Therapy has been made aware of that, we are able to liaise with that person because consent has been provided.
Typically, how long does CT partner with a provider?
Our relationships with home care providers that engage Community Therapy as their preferred OT and Physiotherapy organisation are ongoing.
Each contract that we have with an organisation differs. It’s common for contracts to have a one or two year term that is then renewed with updated compliance documents.
If someone is privately paying you for homecare do you assist them with obtaining funding?
If an older adult is privately paying for our services and we identify that they would be suitable for assistance from My Aged Care then we are able to place a referral to My Aged Care or help them place a referral for an assessment.
Is there a situation where someone will receive both Physio and OT simultaneously?
It’s common for those who require Occupational Therapy to also require Physiotherapy support.
For example, an Occupational Therapist may assess the environment or home for any required modifications or equipment. Then, the Physiotherapist will visit in order to assess the client’s physical performance or pain levels with a view to improving their strength, balance or mobility when engaging with their environment.
How do you calculate variable long-term costs?
Following an initial assessment, the Occupational Therapist will formulate a set of recommendations to support the client in achieving the goals that have been identified. These recommendations will be discussed with the client (or with their support person when appropriate). Once decided, the clinician will estimate the time involved in proceeding with the planned interventions. This may include time for drafting specifications for modifications, consulting with builders and suppliers, equipment trials and carrying out any necessary follow up assessments.
Long term costs for Physiotherapy are calculated in a similar way. Following the initial consultation, the client’s goals will be predetermined in order to establish a plan for the required Physiotherapy. For example, if a client has indicated that their goal is to walk more confidently or decrease their risk of falling, a plan may be established for weekly Physiotherapy to build strength and improve balance. A timeframe, such as twelve weeks, would be established after which the client would be reassessed to measure improvement against previous capabilities and goals. In this way costs can be anticipated, with appropriate reviews built-in, so that the client can decide whether they are happy moving forward with the plan.
How do you handle scheduling, both for the patient and the homecare coordinator?
At Community Therapy we deal with many different referring organisations including home care providers and NDIS organisations. In some instances, we send email notification of scheduled appointments to the referring body, and in other cases we deal directly with the individual. We align with the referring organisation’s preferences when it comes to scheduling and recording appointment times.
We can also set up appointment reminders for individuals if that suits them.
What happens when a home care client needs to reschedule?
We ask for at least two business days’ notice when rescheduling an appointment. This is particularly pertinent for our NDIS participants because the NDIS price guide notes that a cancellation charge may apply if less than two business days’ notice is provided.
Leniency on our cancellation charges may apply at the direction of our leadership team. If you wish to discuss this you can call 1300 031 935 or email us through the form on our contact page.
What happens during a homecare Physio or OT appointment?
A home care visit will usually commence with a discussion about any medical conditions that the person is living with and the impact these are having. It may also involve reviewing medical documentation from referring doctors, hospitals or their GP.
The remainder of the visit will include:
- Discussions to establish goals the person would like to achieve.
- A physical assessment of the person’s current capabilities around strength, balance, range of motion and mobility
- An assessment of the home environment in order to determine the modifications or equipment that may be helpful. This stage may include measuring up some of the existing features on the premises.
At the end of the visit, the clinician will utilise all the information gathered in order to establish a plan of action to help the person achieve their goals. The plan is then discussed and agreed upon before moving forward.