What Is Telehealth?

Telehealth is the delivery of healthcare services via video call or phone.

Our allied health clinicians offer telehealth consultations across all services incudling physiotherapy, occupational therapy, speech pathology, exercise physiology, and dietetics.

Telehealth is available Australia-wide and is particularly valuable for NDIS participants, Support at Home participants, rural and regional clients, people with limited transport or mobility, and carers managing complex schedules.

Who Can Access Telehealth

Community Therapy is set up for telehealth video consultations.

We are able to conduct a range of consultations for older adults, people living with disabilities and people living with chronic diseases. This includes:

  • NDIS Participants
  • Homecare Package Consumers
  • Private Paying Clients (Medicare Rebates expected shortly)
  • Private Health Insurance rebates from April 14 2020

How to book our telehealth services: Please phone us or use our referrals page to get in touch, we will set up the telehealth appointment and send all the information you will require.

Physiotherapy

  • exercise program delivery
  • we are focusing on increasing the physical activity of older adults, people living with disabilities and people living with chronic disease whilst they are self isolating
  • falls prevention programs
  • acute and chronic pain assessment and treatment by instructing self managed manual therapy techniques, graded exercise programs, cognitive behavioural therapy and motivational interviewing
  • assess, prescribe and deliver assistive equipment like walkers and braces

Occupational Therapy

  • NDIS functional assessments
  • NDIS skill development
  • NDIS low cost, low risk equipment assessment, prescription and delivery
    complex equipment will usually require a face to face consultation
  • Environmental assessment
    will require a smartphone so the clinician can be shown the whole environment
  • Manual handling and transfers assessment
  • Comprehensive care needs assessment

Effective & Private Communication

Community Therapy has access to our own videoconferencing software through Google Meet.

This program is free to use. The program requires a stable internet connection and microphone, using a webcam is optional. In the event a client is unable to use Google Meet, we will set up an alternative.

Telehealth Processes in Place

We continue to be able to serve the individuals, aged care facilities, support coordinators, private health and other organisations we partner with.

We are a systemised business, we are able to digitally process:

  • Consent forms
  • NDIS service agreements
  • Clinical documentation

How to Get Started with a Telehealth Appointment

  1. Make a referral or self-refer — complete our online referral form or call us directly
  2. We’ll confirm your appointment — you’ll receive a booking confirmation with the video link
  3. Prepare your space — find a quiet, private spot with good lighting; have any relevant paperwork nearby
  4. Connect at appointment time — click the link in your confirmation email; no app download required
  5. Your session begins — just like a regular appointment, but from the comfort of home

FAQ